Contact Us
Help ticket
Our Phenomenal Support team™ typically responds within 1 hour for critical issues, and same day for non-critical issues. Please complete the following questions, and our US-based team will respond to your help ticket as quickly as possible.
Live chat
Chat with us directly by starting a chat via the help center Monday - Friday, 9 AM - 7:45 PM EST. Closed for lunch from 1:30 pm - 3 pm EST. Note: Once you’re at the help center, go to the bottom right hand-side of the page to start chatting with an expert.
Call us
Contact us by phone at (415) 346-7700, or toll free at (844) 903-7567, Monday - Friday, 9 AM - 7:45 PM EST. Closed for lunch from 1:30 pm - 3 pm EST.