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Our Phenomenal Support team typically responds within 1 hour for critical issues, and same day for non-critical issues. Please complete the following questions, and our US-based team will respond to your help ticket as quickly as possible.

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Chat with us directly by starting a chat via the help center Monday - Friday, 6 am - 4:30 pm PST. Note: Once you’re at the help center, go to the bottom right hand-side of the page to start chatting with an expert.

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Contact us by phone at (415) 346-7700, or toll free at (844) 903-7567, Monday - Friday, 6am - 4:30pm PST