Make your practice more efficient. Get in touch with our Sales team today at (415) 993-4977.

Certified Phenomenal Support

Support from real people certified and trained to help in a variety of ways

We continuously monitor the industry for regulatory changes

Our team actively tracks industry shifts, including regulatory updates from CMS, HIPAA guidelines, and other healthcare regulations to ensure compliance. We help our partners navigate policy changes, enabling proactive adjustments to workflows and documentation. This continuous monitoring includes adapting our EHR platform for new requirements, ensuring that your practice operates smoothly, remains compliant, and delivers high-quality patient care without disruption.


Updates are developed with policy experts and provider feedback

Updates are made through a collaborative process that brings together policy experts, healthcare providers, and our internal product team. By engaging industry experts and regularly incorporating provider feedback, we ensure that our platform adapts to new regulatory standards while remaining user-friendly. This proactive approach means that any changes we make, such as those related to CMS, MIPS, or HIPAA, are not only compliant but also reflect the real-world needs and workflows of the practices we serve.


Your EHR receives the updates automatically with no action required on your part

With Practice Fusion, your EHR system is updated automatically, ensuring that you always have the latest tools, features, and regulatory compliance standards without any action needed from you. Our seamless, behind-the-scenes updates mean that your practice is continuously up to date with changes in healthcare policy, coding, and reporting requirements.


Live training webinars, video tutorials, and other resources help keep you up to date

We offer a comprehensive suite of resources designed to help you stay informed and make the most of your EHR system. Our live-training webinars provide real-time insights into new features and best practices, ensuring that your team is well-prepared for any updates. Additionally, our library of video tutorials, user guides, and help center articles offers on-demand support, enabling you to quickly learn or review essential tasks at your convenience. With these resources, we empower you to remain confident and efficient in using your EHR system, reducing learning curves and keeping your practice at the forefront of regulatory compliance and healthcare technology.

Our team actively tracks industry shifts, including regulatory updates from CMS, HIPAA guidelines, and other healthcare regulations to ensure compliance. We help our partners navigate policy changes, enabling proactive adjustments to workflows and documentation. This continuous monitoring includes adapting our EHR platform for new requirements, ensuring that your practice operates smoothly, remains compliant, and delivers high-quality patient care without disruption.

Updates are made through a collaborative process that brings together policy experts, healthcare providers, and our internal product team. By engaging industry experts and regularly incorporating provider feedback, we ensure that our platform adapts to new regulatory standards while remaining user-friendly. This proactive approach means that any changes we make, such as those related to CMS, MIPS, or HIPAA, are not only compliant but also reflect the real-world needs and workflows of the practices we serve.

With Practice Fusion, your EHR system is updated automatically, ensuring that you always have the latest tools, features, and regulatory compliance standards without any action needed from you. Our seamless, behind-the-scenes updates mean that your practice is continuously up to date with changes in healthcare policy, coding, and reporting requirements.

We offer a comprehensive suite of resources designed to help you stay informed and make the most of your EHR system. Our live-training webinars provide real-time insights into new features and best practices, ensuring that your team is well-prepared for any updates. Additionally, our library of video tutorials, user guides, and help center articles offers on-demand support, enabling you to quickly learn or review essential tasks at your convenience. With these resources, we empower you to remain confident and efficient in using your EHR system, reducing learning curves and keeping your practice at the forefront of regulatory compliance and healthcare technology.


Troubleshooting Support

Experienced person-to-person support when you need it.

  • Contact us by phone: Call (415) 346-7700, or toll free at (844) 903-7567, Monday – Friday, 6:00 AM4:30 PM PST
  • Chat with us: Monday – Friday, 6:00 AM – 4:30 PM PST, go to the bottom right-hand side of the page to start chatting with an expert
  • Open a ticket: Our Phenomenal Support™ team typically responds to tickets within one hour for critical issues and same day for noncritical issues
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