Appointment Reminders and Patient Engagement Solutions
Easily and securely reduce costly patient no-shows, improve patient satisfaction, and reduce staff time spent on the phone. Practice Fusion’s EHR subscription includes text, voice and email reminders with confirmation. We also offer an enhanced premium experience with Updox.
Our plans
Practice Fusion Included in your EHR subscription |
Updox Patient Engagement |
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| Practice Fusion EHR integration |  |
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| Security and HIPAA compliance | |
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| Automated text, voice, and email appointment reminders with confirmation | |
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| English or Spanish appointment reminders | |
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| Patient intake forms* | |
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| Secure text communications | |
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| Broadcast messaging | |
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| Customizable appointment reminders | |
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| Video Chat | |
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Practice Fusion Included in your EHR subscription |
Updox Patient Engagement |
| Practice Fusion EHR integration | |
|
|
| Security and HIPAA compliance | |
|
|
| Automated text, voice, and email appointment reminders with confirmation | |
|
|
| English or Spanish appointment reminders | |
|
|
| Patient intake forms* | |
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| Secure text communications | |
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| Broadcast messaging | |
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| Customizable appointment reminders | |
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* Patient intake forms are only available via email reminders at this time.
Updox Premium Reminder Features
Communicate your way with customizable appointment reminders - Customize your messages to add a personal touch _ Engage your patients in a method they prefer (text, phone or email) _ Automate your reminder workflow and reduce time spent contacting patients
Conveniently message patients on their phone with secure texts
- HIPAA compliant and secure with two-step authentication
- Easily share labs and educational materials
- Facilitate rapid follow-up for more time-sensitive information
Expand patient outreach with broadcast group messaging
- Improve the flow of communication to at-risk populations or chronic care patients
- Simplify staff workloads with easy-to-use messaging
- Share valuable health information like upcoming flu clinics and health fairs
Streamline the patient visit before it starts with patient intake forms
- Eliminate duplicative work
- Increase staff productivity
- Allow patients to fill out forms prior to their appointment at their convenience
Reduce costly patient no-shows