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Appointment Reminders and Patient Engagement Solutions

Easily and securely reduce costly patient no-shows, improve patient satisfaction, and reduce staff time spent on the phone. Practice Fusion’s EHR subscription includes text, voice and email reminders with confirmation. We also offer an enhanced premium experience with Updox.

Our plans

Practice Fusion logo

Practice Fusion
Essentials

Included in your EHR subscription

Updox and Practice Fusion logos

Updox Patient Engagement
and Premium Reminders

Learn more about this plan

Practice Fusion EHR integration checkmark checkmark
Security and HIPAA compliance checkmark checkmark
Automated text, voice, and email appointment reminders with confirmation checkmark checkmark
English or Spanish appointment reminders checkmark checkmark
Patient intake forms* checkmark checkmark
Secure text communications checkmark
Broadcast messaging checkmark
Customizable appointment reminders checkmark
Video Chat checkmark
Practice Fusion logo

Practice Fusion
Essentials

Included in your EHR subscription

Updox and Practice Fusion logos

Updox Patient Engagement
and Premium Reminder

Learn more about this plan

Practice Fusion EHR integration
checkmark checkmark
Security and HIPAA compliance
checkmark checkmark
Automated text, voice, and email appointment reminders with confirmation
checkmark checkmark
English or Spanish appointment reminders
checkmark checkmark
Patient intake forms*
checkmark checkmark
Secure text communications
checkmark
Broadcast messaging
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Customizable appointment reminders
checkmark

* Patient intake forms are only available via email reminders at this time.

Updox Premium Reminder Features

Image of customizable appointment reminders screen.

Communicate your way with customizable appointment reminders - Customize your messages to add a personal touch _ Engage your patients in a method they prefer (text, phone or email) _ Automate your reminder workflow and reduce time spent contacting patients

Image of sending a secure text message screen.

Conveniently message patients on their phone with secure texts

  • HIPAA compliant and secure with two-step authentication
  • Easily share labs and educational materials
  • Facilitate rapid follow-up for more time-sensitive information
Image of sending a secure text message screen.
Graphic of broadcast group messaging to multiple devices.

Expand patient outreach with broadcast group messaging

  • Improve the flow of communication to at-risk populations or chronic care patients
  • Simplify staff workloads with easy-to-use messaging
  • Share valuable health information like upcoming flu clinics and health fairs
Graphic of a sample digital patient intake form.

Streamline the patient visit before it starts with patient intake forms

  • Eliminate duplicative work
  • Increase staff productivity
  • Allow patients to fill out forms prior to their appointment at their convenience
Graphic of a sample digital patient intake form.